Privacy Policy

1. Introduction

Welcome to Quailrunner (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our software-as-a-service (“SaaS”) platform (the “Service”), which triggers webhooks based on queries for client Postgres databases. By using our Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

• Personal Information: When you create an account or interact with our Service, we may collect personal information such as your name, email address, phone number, and billing information.
• Client Database Information: We collect and process the data you upload or manage through our Service, including but not limited to customer records, transaction data, and any other information stored in your Client Database.
• Usage Data: We collect data about how you use our Service, including IP addresses, browser types, operating systems, and activity logs.

3. How We Use Your Information

• To Provide and Maintain the Service: We use your information to deliver, maintain, and improve our Service, including processing data in your Client Database.
• To Communicate: We may use your contact information to send you updates, notifications, and promotional materials related to our Service. You can opt out of promotional communications at any time.
• To Analyze and Improve: We use usage data to understand how our Service is used and to enhance its functionality and performance.
• To Comply with Legal Obligations: We may use and disclose your information as required by law or to comply with legal processes, enforce our Terms of Service, or protect our rights and the rights of others.

4. Data Security

We implement reasonable and appropriate measures to protect your data from unauthorized access, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Data Sharing and Disclosure

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our Service, such as payment processors and cloud storage providers. These providers are bound by confidentiality obligations and are only permitted to use your information to the extent necessary to perform their services.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Legal Requirements: We may disclose your information if required by law or to protect our legal rights or the rights of others.

6. Data Retention

We retain your personal information and Client Database information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

• Access and Update: You have the right to access, correct, or update your personal information through your account settings or by contacting us.
• Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in those messages or contacting us directly.
• Data Deletion: You can request the deletion of your personal information and Client Database data by contacting us. We will process such requests in accordance with applicable laws and our data retention policies.

8. Children’s Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the revised Privacy Policy on our website or through the Service. Your continued use of the Service after such changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@quailrunner.com